RTA: The Fleet Success Company today announced the winners of its inaugural Fleet Success Awards, recognizing five customer fleets that are proving what successful fleet operations look like through measurable results, strong processes, and intentional leadership. The winners were announced on stage at RTA Connect 2026 in Chicago, RTA’s annual fleet management and user conference.

“Every fleet manager wants to know if what they’re doing is actually working,” said Josh Turley, CEO of RTA: The Fleet Success Company. “The Fleet Success Awards give us a way to hold up five fleets that stopped guessing and proved it, both in their numbers and in how they run their operations every day.”

“We built the Fleet Success Awards around the same four pillars we use to help fleets benchmark their own performance: resource efficiency, intentional culture, risk management, and stakeholder satisfaction,” said Marc Canton, VP of Fleet Strategy at RTA Fleet. “To keep the judging honest, we brought in five former fleet managers who know this work firsthand, and every nomination was evaluated blind. What stood out this year wasn’t just strong metrics. It was fleets that used their data to actually change how they operate.”

Most Successful Fleet: Town of Queen Creek, Arizona

The Town of Queen Creek, Arizona, received the inaugural Most Successful Fleet award for strong performance across all four pillars. Queen Creek keeps 79 percent of its maintenance work scheduled, well above the 70 percent industry benchmark, logs 81 percent of technician hours as direct labor, and maintains 97.6 percent on-time PM compliance, beating its 95 percent target.

Those results are backed by disciplined risk management, including DVIR documentation tied to every unit, certification and license tracking, standardized VMRS coding, and a test database that validates system changes before production; and an engaged culture spanning Public Works leadership, fleet supervisors, mechanics, parts specialists, and IT. The team has integrated Geotab data to reduce manual processes, and continued leadership investment has supported fleet growth from 779 to 804 licensed assets.

Resource Efficiency: DATTCO, Inc.

DATTCO, Inc., one of New England’s largest family-owned transportation companies, received the Resource Efficiency award for improving efficiency across a complex, multi-facility operation of 2,099 active motorcoach, school bus, and maintenance assets. The fleet maintains 94.98 percent average availability across that mix and logs 84 percent of technician hours as direct labor, above the 74–79 percent industry benchmark.

Cross-facility permission controls protect cost accuracy across a 45-mechanic workforce, while an EFI integration with FuelForce and Corpay automates fuel transaction processing and meter updates. DATTCO has also assigned dedicated business-analysis support to fleet technology initiatives and added 280 assets to Fleet360 through four license expansions in under a year.

Stakeholder Satisfaction: City of Frisco, Texas

The City of Frisco, Texas, received the Stakeholder Satisfaction award for making fleet information more visible and useful across the organization. Since migrating to RTA Fleet360 in August 2024, the city has built a user base of 43 active contacts across six departments (Fleet Services, Fire, IT, Logistics, Purchasing, and Administration) giving each direct access to the data and workflows that affect their work.

Frisco communicates performance through Fleet360 dashboards and custom SQL reports, benchmarks against 100 Best Fleets standards, and has invested in Fleet Replacement Analysis to support capital planning. Its IT team is also building an API integration with PSD Citywide, the city’s enterprise asset management platform, extending fleet data beyond the fleet department. Frisco’s fleet manager has attended RTA Connect three consecutive years and regularly submits product feedback focused on making the system work better for the people in the shop.

Risk Management: South Bend Public Transportation Company (Transpo)

South Bend Public Transportation Company, or Transpo, received the Risk Management award for disciplined maintenance and data practices that keep an aging fleet safe, compliant, and in service.

Transpo reports 94.4 percent on-time preventive maintenance compliance on a fleet averaging more than 14 years old and closes 83 percent of work orders within 24 hours, beating the 80 percent industry benchmark. During its transition to RTA Fleet360, the team carefully evaluated potential impacts to compliance, data integrity, and operational continuity before making changes. After more than six months of exclusive Fleet360 use, it reports strong adoption and fewer support issues than comparable implementations.

Intentional Culture: Lehi City, Utah

Lehi City, Utah, received the Intentional Culture award for building a stable fleet team around retention, recognition, accountability, training, and two-way communication.

The department reported zero employee turnover for more than two years despite a lean staffing model of roughly 98 assets per technician. Lehi supports that stability with Awardco peer-to-peer recognition, public recognition in front of city leadership, and quarterly one-on-one meetings that create a regular forum for two-way feedback. The fleet has also set a 40-hour annual training goal per employee and is improving how those hours are tracked in Fleet360.

About the Fleet Success Awards

The Fleet Success Awards recognize RTA Fleet customer fleets for excellence across the four pillars of Fleet Success: Resource Efficiency, Intentional Culture, Risk Management, and Stakeholder Satisfaction, along with an overall Most Successful Fleet award.

The pillars are explored in more depth in RTA’s Fleet Success Playbook, a free resource created for fleet leaders to help them evaluate their operations, identify opportunities for improvement, and build a more successful fleet.

The inaugural winners were selected by five former fleet managers through a blind judging process focused on measurable results and real-world fleet practices.

About RTA: The Fleet Success Company

RTA: The Fleet Success Company helps public-sector and enterprise fleet leaders eliminate fleet blind spots with purpose-built fleet management software and real fleet expertise. RTA Fleet360 brings maintenance, asset, lifecycle, budgeting, reporting, and accountability data into one system so fleet leaders can run safe, reliable operations and stand behind their decisions. RTA also supports fleets through hands-on consulting, training, Fleet Success Managers, RTA Connect, the Fleet Success Show, and free educational resources. Learn more at rtafleet.com.

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